Purpose-built solutions for the future of government
Federal agencies are under increasing pressure from congress, the administration, and the public to be transparent, efficient, and cost-effective. To meet the evolving expectations of the nation, agencies need to modernize their legacy systems, unleash the value of their data, and deliver outstanding customer experiences. Voyatek’s services and solutions are purpose-built to help federal agencies achieve today’s mission and prepare for tomorrow’s.
We Work with Federal Agencies that Provide Critical Services to Americans Nationwide
Success Story: Increased Revenue and a Better Experience for Taxpayers
IRS applied our Behavioral Analytics suite to redesign nine collection letters and monitor outcomes, resulting in:
- Increased annual collections by over $800 million
- Increased full-pay rates (+14-32%)
- Increased compliance actions (+11-18%)
- Increased self-service rates (+13-79%)
- Reduced phone calls and correspondence costs (7-32%)
Supporting the Center for Medicare & Medicaid Services (CMS)
CMS provides coverage for 63 million beneficiaries and processes $350 billion in claims each year. As a result, CMS possesses some of the richest sources of health-related data in the world. Since 2006, our team has worked across multiple data and analytics projects at CMS to help them leverage this rich healthcare data and find new ways to lower costs while meeting ever-increasing targets for improved outcomes and greater access to care for the beneficiaries they serve.
Modern Technology Platforms for Clinical Research at NIH
The National Institute of Health’s (NIH) Clinical Center is the nation’s largest hospital dedicated to clinical research. Our team supports, maintains, operates, and enhances the Clinical Center’s Executive Information System (EIS), which ensures NIH has the analytical capabilities to consistently improve the quality of care and reduce overall costs. We work closely with NIH to increase functionality, improve performance, and simplify the database platform, all while lowering their maintenance costs.
